Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Jillian Ryan
I travel 45 minutes just to stay with Hacienda Park Optometry. They provide great service and are very reliable!7/02/2018
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018
- Jessica W.
My visit to this optometry office was wonderful. The doctor I saw for the exam was kind, patient and very thorough. She explained every procedure and exam before she performed them. I wasn't nervous, and I came away knowing my eyes had been properly examined. Her support staff was friendly and very helpful. Great experience all around. 5 stars!2/06/2019
- Curtis M.
I could not be happier with this practice! Dr Joshi and his team are super courteous, professional, and accommodating. After a bad experience at another practice, I found them to be a breath of fresh air. Super happy they don't upsell you things you don't need or mark up their frames 400% percent like many other places do. They are competent, hospitable, honest people. Still willing to drive in all the way from Modesto, as I am not even living in the area anymore. Won't go anywhere else. Thanks Dr Joshi and Mitch. Well done.1/11/2019
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- Ryan G.
Great service, fair prices, and very friendly staff. Couldn't lock an appointment at my normal store for over 5 weeks! So thought I'd try this place based on reviews alone. Easy to schedule an appointment and never had to wait during initial appointment and pick up. I'm very happy with my new glasses and feel the quality of products and service are much better here. I'm moving my entire family to start coming here now going forward.8/23/2019
- Mark G.
From the moment you walk into Hacienda Park Optometry you feel welcomed. Ruby is friendly and inviting. She helps with setting you up and getting things started. When I met Dr. Jen I immediately felt that she had my best interests in mind and had such a wonderful demeanor. She listened to my concerns and answered all my questions. Her manner in measuring my eyes and walking me through the steps of getting contacts - since it was my first time ever for contacts - was educational and very complete. Also, she has a great sense of humor. I'm glad I was referred to Hacienda Park Optometry and Dr. Jen. I am telling my family and friends about them. My whole experience was exceptional!Mark Garcia7/25/2019
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Danielle H.
I had such a great experience at Hacienda Park Optometry - their customer service is incredible!! They truly care about their customers and have such a focus on helping people and eye health. I went to Dr. Jen after being really frustrated with my former eye doctor and it was such a good change and easy transition! Definitely would recommend.1/07/2018
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018
- Pearl W.
Mitch was great and really helpful. I finally wanted to upgrade my Swissflex 2.5 eyeglass frames, now made or distributed by Italee. They aren't sold everywhere and because of their unique design, not every optometrist or eyeglass frame dealer has them. I had to do some research to find Hacienda Park Optometry was the closest to me, about an hour's drive. Mitch was extremely knowledgable about the options for the colors of the various parts of the frames, the lenses to get and helped me customize the frames and lenses to an awesome degree. He has a wealth of knowledge about the different possibilities and the different kinds of lenses. I know I'll be enjoying these glasses for a long time.5/21/2019
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Sarah T.
I had a great experience working with Dr. Joshi at Hacienda Park Optometry. I needed to get contacts for the first time and he was extremely patient with me during the whole process, provided so much helpful information on contacts and eye care in general, and met with me several times to ensure I had the right fit for my needs. It is also great to be greeted by Jerry for every appointment. He is very welcoming and friendly. I am so glad I found this place and intend to continue using it for all my eye care needs.8/17/2016
- Mindy Q.
Beautiful and clean space! The staff were superb--friendly, welcoming, knowledgeable, very helpful. Dr. Jen fit me for contact lenses and they have worked out well so far. My previous lenses did not fit and were uncomfortable so I was very relieved when she fit me in some that finally worked. They also have a wide selection of frames! I haven't had glasses in a while so I decided to get some this time and ended up with two pairs since they had so many I liked. Would totally come back/recommend to others!9/19/2019