Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- SF A.
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors. My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses. Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.6/09/2016
- Sarah T.
I had a great experience working with Dr. Joshi at Hacienda Park Optometry. I needed to get contacts for the first time and he was extremely patient with me during the whole process, provided so much helpful information on contacts and eye care in general, and met with me several times to ensure I had the right fit for my needs. It is also great to be greeted by Jerry for every appointment. He is very welcoming and friendly. I am so glad I found this place and intend to continue using it for all my eye care needs.8/17/2016
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018
- Umair S.
I visited for my son's regular eye exam, and have now switched my son's eye doctor to Hacienda Park Optometry. My son and I had a fantastic experience, and Dr. Ketul was amazing. He instantly put my son at ease, was very knowledgeable, and had some good suggestions on how to get my son's near-sightedness under control.12/29/2017
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018
- Vikas Chinnan
If you think all optometrists are the same, you need to check out Hacienda Park Optometry. Dr. Joshi and his team are great. From the moment you walk into Hacienda Park, you get the sense that your health and well being are are a priority. Dr. Joshi is attentive and thorough. They have a great selection of frames and the staff is very helpful when it comes to selecting the right eyewear for you.7/02/2018
- Rachel S.
I lost a contact lens while traveling in the Bay Area, and stopped in Hacienda Park Optometry to inquire about a replacement lens, armed with a photo of the box of contacts I had back home my husband had texted to me. While they did not have samples of the brand I wear, they were able to fit me into a different brand that did the trick. Dr. Joshi checked the prescription and fit on the spot to make sure the replacement would work for me. Both the doctor and staff were extremely kind and accommodating. And they didn't charge me anything, even though I am not a regular patient.2/02/2018
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- R.E. C.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.The staff are are all very welcoming and professional and really try to serve their clients.They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.I highly recommend this business and would refer any family members or friends.3/22/2018
- Shirley H.
I've never had a bad experience at an optometrist's office and this time was no different-- both Dr. Jen and Dr. Joshi were very kind and accommodating. So what I'd like to highlight about Hacienda Park Optometry was the wide variety they had in frames and the great service I received from Mitch! I usually get my glasses from Costco but they have a very limited selection and typically don't have what's currently "trendy". Thankfully, Hacienda Park had exactly what I was looking for, even though it wasn't easy to find because they have such a large selection! Unfortunately, I broke my new favorite glasses very soon after I got them. I brought them back in, expecting to have to pay entirely for my frames again or worse case scenario, having to go through the process of picking out new frames. Instead, Mitch was able to help me repair my glasses under warranty and send me on my way in under 10 minutes. Definitely would recommend this business to anyone looking for a solid optometry experience and a wide selection of frames that are fairly priced!10/30/2018