Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Teri B.
I do not post reviews often but today my daughter and I had such wonderful service here that I want to share. They treated us with such great care and attention. They thoroughly explained everything to us, made us feel as if they had all of the time in the world for us and never once made us feel any pressure to purchase anything. Even when i asked if we needed something, they said no that can wait until next time. If you need an optometrist, Dr. Jen and her team are amazing!!!4/19/2018
- Sarah T.
I had a great experience working with Dr. Joshi at Hacienda Park Optometry. I needed to get contacts for the first time and he was extremely patient with me during the whole process, provided so much helpful information on contacts and eye care in general, and met with me several times to ensure I had the right fit for my needs. It is also great to be greeted by Jerry for every appointment. He is very welcoming and friendly. I am so glad I found this place and intend to continue using it for all my eye care needs.8/17/2016
- Kathleen w.
I have been going to Hacienda Park Optometry for many years now, and have seen all of the docs there. I have always had excellent service! They listen, they are thorough, always accommodating, and always feel their true concern for my eye health.I highly recommend Hacienda Park Optometry!1/05/2018
- Y M.
Dr. Joshi and Dr. Jen are both amazing, knowledgeable, and caring doctors with superior customer service. Our family has been coming to this office for 6 years, with prior owners who were also great. The transition was beyond smooth and completely seamless. Very happy with the care we have at this office. Highly recommend them for children also.6/01/2017
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018
- Shirley H.
I've never had a bad experience at an optometrist's office and this time was no different-- both Dr. Jen and Dr. Joshi were very kind and accommodating. So what I'd like to highlight about Hacienda Park Optometry was the wide variety they had in frames and the great service I received from Mitch! I usually get my glasses from Costco but they have a very limited selection and typically don't have what's currently "trendy". Thankfully, Hacienda Park had exactly what I was looking for, even though it wasn't easy to find because they have such a large selection! Unfortunately, I broke my new favorite glasses very soon after I got them. I brought them back in, expecting to have to pay entirely for my frames again or worse case scenario, having to go through the process of picking out new frames. Instead, Mitch was able to help me repair my glasses under warranty and send me on my way in under 10 minutes. Definitely would recommend this business to anyone looking for a solid optometry experience and a wide selection of frames that are fairly priced!10/30/2018
- Karry D.
I had a really great experience here with Dr. Jen. She knew exactly the kind of glasses I wanted and picked out 3 pairs. Wow she really knows her stuff. I had a hard time deciding but finally got the perfect style. Clean and comfortable place. My eye exam was very comprehensive compared to my Costco one. Who knew. Great yelps7/20/2017
- Rachel S.
I lost a contact lens while traveling in the Bay Area, and stopped in Hacienda Park Optometry to inquire about a replacement lens, armed with a photo of the box of contacts I had back home my husband had texted to me. While they did not have samples of the brand I wear, they were able to fit me into a different brand that did the trick. Dr. Joshi checked the prescription and fit on the spot to make sure the replacement would work for me. Both the doctor and staff were extremely kind and accommodating. And they didn't charge me anything, even though I am not a regular patient.2/02/2018
- Andreea Simion
10 out of 10 on all aspects7/02/2018
- Curtis M.
I could not be happier with this practice! Dr Joshi and his team are super courteous, professional, and accommodating. After a bad experience at another practice, I found them to be a breath of fresh air. Super happy they don't upsell you things you don't need or mark up their frames 400% percent like many other places do. They are competent, hospitable, honest people. Still willing to drive in all the way from Modesto, as I am not even living in the area anymore. Won't go anywhere else. Thanks Dr Joshi and Mitch. Well done.1/11/2019