Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Karry D.
I had a really great experience here with Dr. Jen. She knew exactly the kind of glasses I wanted and picked out 3 pairs. Wow she really knows her stuff. I had a hard time deciding but finally got the perfect style. Clean and comfortable place. My eye exam was very comprehensive compared to my Costco one. Who knew. Great yelps7/20/2017
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- Teri B.
I do not post reviews often but today my daughter and I had such wonderful service here that I want to share. They treated us with such great care and attention. They thoroughly explained everything to us, made us feel as if they had all of the time in the world for us and never once made us feel any pressure to purchase anything. Even when i asked if we needed something, they said no that can wait until next time. If you need an optometrist, Dr. Jen and her team are amazing!!!4/19/2018
- Leroy O
Got something in my eye, causing some irritation and inflammation, and Dr. Joshi checked it out. Within hours I was back to normal! Thanks!7/02/2018
- Lyn I.
Although sad that Jerry is retiring, I have always had amazing service and support from the actual exams to helping me effectively navigate my insurance. I have been with them for almost 20 years - a few years back I went to another Optometry group and was so disappointed with the treatment and outcome of my glasses.1/19/2018
- Heather S.
Very knowledgeable and friendly doctors and staff. Also very helpful helping me to choose the right pair of glasses after having never worn them. They did a great job explaining what they were doing, what they were finding, what they recommended and when to come back and see them. Many optometrists view their eye care as secondary to their sale of glasses and contact lenses. These guys put eye care first.2/22/2019
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Jillian Ryan
I travel 45 minutes just to stay with Hacienda Park Optometry. They provide great service and are very reliable!7/02/2018
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018
- Blaine and Shelbie Jackson
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.7/02/2018
- R.E. C.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.The staff are are all very welcoming and professional and really try to serve their clients.They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.I highly recommend this business and would refer any family members or friends.3/22/2018
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018
- Paul L.
I followed Dr. Jen after meeting her in Sunnyvale. Pleasanton, you are lucky to have such a great optometrist.So glad I searched for her, she loves her job and helping others. She is also great at communicating what's going on and options she's thinking about. I've been searching for the right contacts, and it's been over 6 months. She's literally exhausted every possible option I could possibly think of for daily contacts with astigmatism. I've decided that monthly's are my best option. Dr. Jen has had the same experience with daily contacts, and at no point rushed me to the conclusion she made for herself.9/10/2017
- Sarah T.
I had a great experience working with Dr. Joshi at Hacienda Park Optometry. I needed to get contacts for the first time and he was extremely patient with me during the whole process, provided so much helpful information on contacts and eye care in general, and met with me several times to ensure I had the right fit for my needs. It is also great to be greeted by Jerry for every appointment. He is very welcoming and friendly. I am so glad I found this place and intend to continue using it for all my eye care needs.8/17/2016
- Steve J.
The best of the best....always greet you with a smile and throughly explain all of the steps they are taking to take care of you!!Dr. Jen, Dr. Joshi, Mitch and Shawn are the fabulous four! They work as a team and you never feel handed over in a rush....actually not sure how they pull if off... :)Thank you!4/21/2019
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017