Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
I love this bunch! I've been going to Dr. Jen for a few years now and look forward to seeing her every time! She is, of course, a brilliant and capable doctor but her kind demeanor and sweet, friendly personality is what keeps me (and I'm sure all of her patients) coming back!
Mitch and Shawn are also just wonderful guys (Opticians)- so helpful and always make sure I have just what I want/need.
I highly recommend these wonderful folks and this business!Patricia D.
From the moment you walk into Hacienda Park Optometry you feel welcomed. Ruby is friendly and inviting. She helps with setting you up and getting things started.
When I met Dr. Jen I immediately felt that she had my best interests in mind and had such a wonderful demeanor. She listened to my concerns and answered all my questions. Her manner in measuring my eyes and walking me through the steps of getting contacts - since it was my first time ever for contacts - was educational and very complete. Also, she has a great sense of humor. I'm glad I was referred to Hacienda Park Optometry and Dr. Jen. I am telling my family and friends about them. My whole experience was exceptional!
Mark GarciaMark G.
I met with Dr. Joshi and he was nothing but perfect. Amazing customer service and was extremely knowledgeable and caring about my eyes with my visit. I went through the process of getting my eyes checked out and even dilated to see what my prescription would be and to see if my eyes were healthy and in full working order.
During the last visit I even noticed how friendly and funny he was with myself and the family he was working with before me all the meanwhile being very professional. I met the other doctor as well and she gave me the same vibe I got from him. Solid peeps.
My main point: very cool and caring people who really know what they're doing.Blaine J.
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!Colin Azeltine
Thank you Graeme! We appreciate it!Graeme Wheeler
Amazing office with the most friendly optometrists and staff! I had an amazing experience being that this is my first pair of glasses. All of my questions and problems with my vision were addressed and that shows this office's level of knowledge and experience. Can't wait to see you guys next year for my next checkup!Raquel T.
This is the BEST optometry in California! Kethul Joshi takes great care and attention to each customer. He spends time really informing you of all your options and he instills confidence by providing focused testing (excuse the pun). I highly recommend Mr Joshi as a serious eye specialist who understands the needs of customers. They have an excellent choice of prescription and sun glasses!!! I'd provide 10 stars if I could!Walsh S.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.Mark F.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!Avni S.
First, and foremost, they had excellent processes in place for handling the challenges that come with the COVID environment, and followed those closely. I felt as safe as one can feel these days, throughout the experience. Dr. Jen was truly fantastic, washing hands and sanitizing frequently during our visit, explaining the various processes, getting my input/feedback often, and patiently answering any questions I had as we went along. She's an ideal option for someone new to the process, is obviously knowledgable and enjoys what she does, and even made it "fun", which probably isn't a word folks hear associated with optometry often... The rest of the staff was also helpful and easy to work with, and altogether the full experience truly made me feel like a VIP!Mika S.
Great service, fair prices, and very friendly staff.
Couldn't lock an appointment at my normal store for over 5 weeks! So thought I'd try this place based on reviews alone. Easy to schedule an appointment and never had to wait during initial appointment and pick up.
I'm very happy with my new glasses and feel the quality of products and service are much better here. I'm moving my entire family to start coming here now going forward.Ryan G.
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors.
My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.
The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses.
Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.SF A.
I travel 45 minutes just to stay with Hacienda Park Optometry. They provide great service and are very reliable!Jillian Ryan
Very comprehensive eye exam, friendly Dr and staff and great eye wear selection. This was my first visit and I have VSP, so I was concerned that the provider would be a small business with not much to choose from. The office was clean and had more advanced tests than the traditional ones (no air puffs to the eyes!). Within minutes of looking at the selection of glasses, I had about 6 pair that I really liked... and the woman that was helping me was professional, friendly and super accommodating. Overall, this is my new go-to for eye exams and glasses... for me and my family.Angela E.