Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Vikas Chinnan
If you think all optometrists are the same, you need to check out Hacienda Park Optometry. Dr. Joshi and his team are great. From the moment you walk into Hacienda Park, you get the sense that your health and well being are are a priority. Dr. Joshi is attentive and thorough. They have a great selection of frames and the staff is very helpful when it comes to selecting the right eyewear for you.7/02/2018
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- SF A.
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors. My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses. Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.6/09/2016
- Anh T.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with. The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!2/28/2018
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Karry D.
I had a really great experience here with Dr. Jen. She knew exactly the kind of glasses I wanted and picked out 3 pairs. Wow she really knows her stuff. I had a hard time deciding but finally got the perfect style. Clean and comfortable place. My eye exam was very comprehensive compared to my Costco one. Who knew. Great yelps7/20/2017
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- Blaine J.
I met with Dr. Joshi and he was nothing but perfect. Amazing customer service and was extremely knowledgeable and caring about my eyes with my visit. I went through the process of getting my eyes checked out and even dilated to see what my prescription would be and to see if my eyes were healthy and in full working order. During the last visit I even noticed how friendly and funny he was with myself and the family he was working with before me all the meanwhile being very professional. I met the other doctor as well and she gave me the same vibe I got from him. Solid peeps.My main point: very cool and caring people who really know what they're doing.10/10/2016
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018
- Blaine and Shelbie Jackson
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.7/02/2018
- Lyn I.
Although sad that Jerry is retiring, I have always had amazing service and support from the actual exams to helping me effectively navigate my insurance. I have been with them for almost 20 years - a few years back I went to another Optometry group and was so disappointed with the treatment and outcome of my glasses.1/19/2018
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- Colin Azeltine
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!7/02/2018
- Y M.
Dr. Joshi and Dr. Jen are both amazing, knowledgeable, and caring doctors with superior customer service. Our family has been coming to this office for 6 years, with prior owners who were also great. The transition was beyond smooth and completely seamless. Very happy with the care we have at this office. Highly recommend them for children also.6/01/2017
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018
- Jillian Ryan
I travel 45 minutes just to stay with Hacienda Park Optometry. They provide great service and are very reliable!7/02/2018
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018