Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Rachel S.
I lost a contact lens while traveling in the Bay Area, and stopped in Hacienda Park Optometry to inquire about a replacement lens, armed with a photo of the box of contacts I had back home my husband had texted to me. While they did not have samples of the brand I wear, they were able to fit me into a different brand that did the trick. Dr. Joshi checked the prescription and fit on the spot to make sure the replacement would work for me. Both the doctor and staff were extremely kind and accommodating. And they didn't charge me anything, even though I am not a regular patient.2/02/2018
- Teri B.
I do not post reviews often but today my daughter and I had such wonderful service here that I want to share. They treated us with such great care and attention. They thoroughly explained everything to us, made us feel as if they had all of the time in the world for us and never once made us feel any pressure to purchase anything. Even when i asked if we needed something, they said no that can wait until next time. If you need an optometrist, Dr. Jen and her team are amazing!!!4/19/2018
- Colin Azeltine
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!7/02/2018
- Anh T.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with. The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!2/28/2018
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- R.E. C.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.The staff are are all very welcoming and professional and really try to serve their clients.They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.I highly recommend this business and would refer any family members or friends.3/22/2018
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Umair S.
I visited for my son's regular eye exam, and have now switched my son's eye doctor to Hacienda Park Optometry. My son and I had a fantastic experience, and Dr. Ketul was amazing. He instantly put my son at ease, was very knowledgeable, and had some good suggestions on how to get my son's near-sightedness under control.12/29/2017
- Danielle H.
I had such a great experience at Hacienda Park Optometry - their customer service is incredible!! They truly care about their customers and have such a focus on helping people and eye health. I went to Dr. Jen after being really frustrated with my former eye doctor and it was such a good change and easy transition! Definitely would recommend.1/07/2018
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018