Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
Dr. Joan and assistant Jerry are awesome! Professional and personable. I'd highly recommend them.
George C.8/10/2017- Great fast and friendly Service!
Jessica d.5/18/2019 - My visit to this optometry office was wonderful. The doctor I saw for the exam was kind, patient and very thorough. She explained every procedure and exam before she performed them. I wasn't nervous, and I came away knowing my eyes had been properly examined. Her support staff was friendly and very helpful. Great experience all around. 5 stars! Jessica W.2/06/2019
- Dr Joan Jen is professional, very competent and personable. I highly recommend her and her team. George C.4/24/2019
- Professionalism and customer service that exceeds expectations! Can't say enough great things about this place. audrey p.2/15/2018
- Very knowledgeable and friendly doctors and staff. Also very helpful helping me to choose the right pair of glasses after having never worn them. They did a great job explaining what they were doing, what they were finding, what they recommended and when to come back and see them. Many optometrists view their eye care as secondary to their sale of glasses and contact lenses. These guys put eye care first. Heather S.2/22/2019
- Hacienda Park Optometry is the BEST place for your vision care needs! Dr. Jen is absolutely amazing!!! She is so warm, kind and truly cares about you as a person and the health of your eyes! If you want a top notch experience, look no further...this is it!!! C N.9/26/2019
- If you think all optometrists are the same, you need to check out Hacienda Park Optometry. Dr. Joshi and his team are great. From the moment you walk into Hacienda Park, you get the sense that your health and well being are are a priority. Dr. Joshi is attentive and thorough. They have a great selection of frames and the staff is very helpful when it comes to selecting the right eyewear for you.
Vikas C.9/29/2017 - From the moment you walk into Hacienda Park Optometry you feel welcomed. Ruby is friendly and inviting. She helps with setting you up and getting things started. When I met Dr. Jen I immediately felt that she had my best interests in mind and had such a wonderful demeanor. She listened to my concerns and answered all my questions. Her manner in measuring my eyes and walking me through the steps of getting contacts - since it was my first time ever for contacts - was educational and very complete. Also, she has a great sense of humor. I'm glad I was referred to Hacienda Park Optometry and Dr. Jen. I am telling my family and friends about them. My whole experience was exceptional!Mark Garcia Mark G.7/25/2019
- Customer service is impeccable! Arlene M.3/03/2019
- Very friendly staff , appointment started on time and all my questions and concerns were handled right away, nice selection of glasses, definitely will keep coming back. Maria B.8/21/2019
- Best optometry clinic in town. Patients get VIP treatment. Was not being rushed to choose eyeglasses and the place is not crowded like a market. Dr Jen , Mitch and Rubi are awesome. Everyone is so professional here. Definitely recommend this place to anyone looking for an eye exam or needing a pair of eyeglasses. Fred C.5/09/2019
- Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.The staff are are all very welcoming and professional and really try to serve their clients.They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.I highly recommend this business and would refer any family members or friends. R.E. C.3/22/2018
- Been going here for past 10 years. They have great service and I love their choices for frames! I have a wide face and so it's tough to find frames that fit. Dr. yoshi is super detailed and through, he always wants the best vision for you!
Jackie N.1/18/2018 - The best of the best....always greet you with a smile and throughly explain all of the steps they are taking to take care of you!!Dr. Jen, Dr. Joshi, Mitch and Shawn are the fabulous four! They work as a team and you never feel handed over in a rush....actually not sure how they pull if off... :)Thank you! Steve J.4/21/2019
- I followed Dr. Jen after meeting her in Sunnyvale. Pleasanton, you are lucky to have such a great optometrist.So glad I searched for her, she loves her job and helping others. She is also great at communicating what's going on and options she's thinking about. I've been searching for the right contacts, and it's been over 6 months. She's literally exhausted every possible option I could possibly think of for daily contacts with astigmatism. I've decided that monthly's are my best option. Dr. Jen has had the same experience with daily contacts, and at no point rushed me to the conclusion she made for herself.
Paul L.9/10/2017 - I love Hacienda Park Optometry! Dr. Ket is truly amazing! He takes his time and explains every single thing and answers any questions you may have too. He now has a repeat patient. I wouldn't dare dream of going anywhere else! Thank you Dr. Ket
Jo Jo H.12/28/2017 - I lost a contact lens while traveling in the Bay Area, and stopped in Hacienda Park Optometry to inquire about a replacement lens, armed with a photo of the box of contacts I had back home my husband had texted to me. While they did not have samples of the brand I wear, they were able to fit me into a different brand that did the trick. Dr. Joshi checked the prescription and fit on the spot to make sure the replacement would work for me. Both the doctor and staff were extremely kind and accommodating. And they didn't charge me anything, even though I am not a regular patient.
Rachel S.2/02/2018 - It was a very pleasant experience with Dr. Joshi, who did a thorough examination and was very friendly in his approach. Shawn, who did the initial testing and helped me with finding frames was also very friendly. Overall, it was a very positive experience. Jaya R.1/12/2019
- I love this bunch! I've been going to Dr. Jen for a few years now and look forward to seeing her every time! She is, of course, a brilliant and capable doctor but her kind demeanor and sweet, friendly personality is what keeps me (and I'm sure all of her patients) coming back!Mitch and Shawn are also just wonderful guys (Opticians)- so helpful and always make sure I have just what I want/need. I highly recommend these wonderful folks and this business!
Patricia D.1/10/2019