Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Umair S.
I visited for my son's regular eye exam, and have now switched my son's eye doctor to Hacienda Park Optometry. My son and I had a fantastic experience, and Dr. Ketul was amazing. He instantly put my son at ease, was very knowledgeable, and had some good suggestions on how to get my son's near-sightedness under control.12/29/2017
- Steve J.
The best of the best....always greet you with a smile and throughly explain all of the steps they are taking to take care of you!!Dr. Jen, Dr. Joshi, Mitch and Shawn are the fabulous four! They work as a team and you never feel handed over in a rush....actually not sure how they pull if off... :)Thank you!4/21/2019
- Danielle H.
I had such a great experience at Hacienda Park Optometry - their customer service is incredible!! They truly care about their customers and have such a focus on helping people and eye health. I went to Dr. Jen after being really frustrated with my former eye doctor and it was such a good change and easy transition! Definitely would recommend.1/07/2018
- ranjani v.
Dr.Jen was able to accommodate a special appointment request and come early to meet my daughter as we were leaving out of town. She was very sensitive to ensure that my daughter was comfortable. Previously we had spoken to dr. Poon and he too was very knowledgeable and practical. Appreciate the overall sensitivity of the practice and also knowledge.6/20/2019
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- Christina J.
I'm so glad I found this place. It's always stressful when you move and have to change doctors, dentists, etc. I was sad to leave my last eye doctor since they were great but I didn't want to have to drive to San Leandro from the tri valley area. After researching eye doctors in the area I finally settled on giving this place a try and couldn't be happier. I love the ease of making appointments online, the responsiveness and knowledge of the staff, and the Saturday hours make it so convenient to pickup and stop by for small adjustments without having to take time off work. I love that they are up to date on current trends not just in eyeglass styles but also in technologies in the field. Not to mention everyone in the office is so friendly and not fake friendly but genuinely good people. I recommend this place to all my friends in the area and actually my sister came here to get her glasses and probably will get her exam here next time.7/12/2019
- Tori B.
Dr. Joshi is very welcoming, personable, and detail oriented! I no longer live near Hacienda Park Optometry, but I still choose to drive 50+ minutes each way to see him. My eye exams are always extremely thorough and are never rushed. Each visit I have been provided all of the information I need to understand my exam, my options, risks, etc. Former team member Jerry, and now Mitch, are great at picking out the most flattering frames and maximizing insurance benefits. Great team! I just referred my husband and would definitely refer additional friends and family.9/19/2019
- SF A.
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors. My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses. Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.6/09/2016
- Blaine J.
I met with Dr. Joshi and he was nothing but perfect. Amazing customer service and was extremely knowledgeable and caring about my eyes with my visit. I went through the process of getting my eyes checked out and even dilated to see what my prescription would be and to see if my eyes were healthy and in full working order. During the last visit I even noticed how friendly and funny he was with myself and the family he was working with before me all the meanwhile being very professional. I met the other doctor as well and she gave me the same vibe I got from him. Solid peeps.My main point: very cool and caring people who really know what they're doing.10/10/2016
- Blaine and Shelbie Jackson
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.7/02/2018
- Mark G.
From the moment you walk into Hacienda Park Optometry you feel welcomed. Ruby is friendly and inviting. She helps with setting you up and getting things started. When I met Dr. Jen I immediately felt that she had my best interests in mind and had such a wonderful demeanor. She listened to my concerns and answered all my questions. Her manner in measuring my eyes and walking me through the steps of getting contacts - since it was my first time ever for contacts - was educational and very complete. Also, she has a great sense of humor. I'm glad I was referred to Hacienda Park Optometry and Dr. Jen. I am telling my family and friends about them. My whole experience was exceptional!Mark Garcia7/25/2019
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018