Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Rachel S.
I lost a contact lens while traveling in the Bay Area, and stopped in Hacienda Park Optometry to inquire about a replacement lens, armed with a photo of the box of contacts I had back home my husband had texted to me. While they did not have samples of the brand I wear, they were able to fit me into a different brand that did the trick. Dr. Joshi checked the prescription and fit on the spot to make sure the replacement would work for me. Both the doctor and staff were extremely kind and accommodating. And they didn't charge me anything, even though I am not a regular patient.2/02/2018
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Vikas Chinnan
If you think all optometrists are the same, you need to check out Hacienda Park Optometry. Dr. Joshi and his team are great. From the moment you walk into Hacienda Park, you get the sense that your health and well being are are a priority. Dr. Joshi is attentive and thorough. They have a great selection of frames and the staff is very helpful when it comes to selecting the right eyewear for you.7/02/2018
- Ryan G.
Great service, fair prices, and very friendly staff. Couldn't lock an appointment at my normal store for over 5 weeks! So thought I'd try this place based on reviews alone. Easy to schedule an appointment and never had to wait during initial appointment and pick up. I'm very happy with my new glasses and feel the quality of products and service are much better here. I'm moving my entire family to start coming here now going forward.8/23/2019
- Rosemary G.
Great service. Love, Love, Dr. Jen and Dr. Joshi!! They are professional, personable, and extremely patient. I have 3 boys that are full of questions and busy. My 15 year old is interested in wearing contacts. Dr. Jen is working with him to get him comfortable before we actually purchase them. Their service is comprehensive and location is clean.7/28/2019
- Anh T.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with. The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!2/28/2018
- Heather S.
Very knowledgeable and friendly doctors and staff. Also very helpful helping me to choose the right pair of glasses after having never worn them. They did a great job explaining what they were doing, what they were finding, what they recommended and when to come back and see them. Many optometrists view their eye care as secondary to their sale of glasses and contact lenses. These guys put eye care first.2/22/2019
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018