Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
First, and foremost, they had excellent processes in place for handling the challenges that come with the COVID environment, and followed those closely. I felt as safe as one can feel these days, throughout the experience. Dr. Jen was truly fantastic, washing hands and sanitizing frequently during our visit, explaining the various processes, getting my input/feedback often, and patiently answering any questions I had as we went along. She's an ideal option for someone new to the process, is obviously knowledgable and enjoys what she does, and even made it "fun", which probably isn't a word folks hear associated with optometry often... The rest of the staff was also helpful and easy to work with, and altogether the full experience truly made me feel like a VIP!Mika S.
Dr. Joshi is very welcoming, personable, and detail oriented! I no longer live near Hacienda Park Optometry, but I still choose to drive 50+ minutes each way to see him. My eye exams are always extremely thorough and are never rushed. Each visit I have been provided all of the information I need to understand my exam, my options, risks, etc. Former team member Jerry, and now Mitch, are great at picking out the most flattering frames and maximizing insurance benefits. Great team! I just referred my husband and would definitely refer additional friends and family.Tori B.
The BEST EXPERIENCE IVE EVER HAD getting my eyes checked. EVER. EVER. Dr. Jen is the absolute best! She explains everything before it happens very clearly. She's so personable, informative, wonderful, and calm. My experience was10 stars. She did not make me feel rushed at all, she answered all my questions, and cared so well for me. I told my husband after I left that I was just so happy. Dr. Jen, you are awesome! Thanks again! I've been to many optometrists, and Dr. Jen is like a jackpot of a doctor and person. I hope she sees this review and just knows how amazing she is! The office staff is also friendly, wonderful, informative, and caring. Go HERE IF YOU need your eyes taken care of from awesome folks.COVID details- this place is clean, everyone wears masks, there are ample places to clean your hands, upon arrival you get your temperature checked, and all touched equipment is sanitized... also only one patient is in the store at a time--- with a locked entry door for controlled accessJess M.
Great service. Love, Love, Dr. Jen and Dr. Joshi!! They are professional, personable, and extremely patient. I have 3 boys that are full of questions and busy. My 15 year old is interested in wearing contacts. Dr. Jen is working with him to get him comfortable before we actually purchase them. Their service is comprehensive and location is clean.Rosemary G.
I'm so glad I chose this office! Dr. Jen was so nice and explained everything in detail. Her staff was so helpful with picking out new frames and gave me their honest opinions. I'm making an appointment for my husband so he can be a patient here too! Highly recommend this place for eye care needs!!Joni S.
I'm so glad I found this place. It's always stressful when you move and have to change doctors, dentists, etc. I was sad to leave my last eye doctor since they were great but I didn't want to have to drive to San Leandro from the tri valley area. After researching eye doctors in the area I finally settled on giving this place a try and couldn't be happier. I love the ease of making appointments online, the responsiveness and knowledge of the staff, and the Saturday hours make it so convenient to pickup and stop by for small adjustments without having to take time off work. I love that they are up to date on current trends not just in eyeglass styles but also in technologies in the field. Not to mention everyone in the office is so friendly and not fake friendly but genuinely good people. I recommend this place to all my friends in the area and actually my sister came here to get her glasses and probably will get her exam here next time.Christina J.
I had a really great experience here with Dr. Jen. She knew exactly the kind of glasses I wanted and picked out 3 pairs. Wow she really knows her stuff. I had a hard time deciding but finally got the perfect style.
Clean and comfortable place. My eye exam was very comprehensive compared to my Costco one. Who knew.
Great yelpsKarry D.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with.
The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!Anh T.