Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Shirley H.
I've never had a bad experience at an optometrist's office and this time was no different-- both Dr. Jen and Dr. Joshi were very kind and accommodating. So what I'd like to highlight about Hacienda Park Optometry was the wide variety they had in frames and the great service I received from Mitch! I usually get my glasses from Costco but they have a very limited selection and typically don't have what's currently "trendy". Thankfully, Hacienda Park had exactly what I was looking for, even though it wasn't easy to find because they have such a large selection! Unfortunately, I broke my new favorite glasses very soon after I got them. I brought them back in, expecting to have to pay entirely for my frames again or worse case scenario, having to go through the process of picking out new frames. Instead, Mitch was able to help me repair my glasses under warranty and send me on my way in under 10 minutes. Definitely would recommend this business to anyone looking for a solid optometry experience and a wide selection of frames that are fairly priced!10/30/2018
- Patricia D.
I love this bunch! I've been going to Dr. Jen for a few years now and look forward to seeing her every time! She is, of course, a brilliant and capable doctor but her kind demeanor and sweet, friendly personality is what keeps me (and I'm sure all of her patients) coming back!Mitch and Shawn are also just wonderful guys (Opticians)- so helpful and always make sure I have just what I want/need. I highly recommend these wonderful folks and this business!1/10/2019
- Andreea Simion
10 out of 10 on all aspects7/02/2018
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- Heather S.
Very knowledgeable and friendly doctors and staff. Also very helpful helping me to choose the right pair of glasses after having never worn them. They did a great job explaining what they were doing, what they were finding, what they recommended and when to come back and see them. Many optometrists view their eye care as secondary to their sale of glasses and contact lenses. These guys put eye care first.2/22/2019
- Karry D.
I had a really great experience here with Dr. Jen. She knew exactly the kind of glasses I wanted and picked out 3 pairs. Wow she really knows her stuff. I had a hard time deciding but finally got the perfect style. Clean and comfortable place. My eye exam was very comprehensive compared to my Costco one. Who knew. Great yelps7/20/2017
- Colin Azeltine
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!7/02/2018
- Kathleen w.
I have been going to Hacienda Park Optometry for many years now, and have seen all of the docs there. I have always had excellent service! They listen, they are thorough, always accommodating, and always feel their true concern for my eye health.I highly recommend Hacienda Park Optometry!1/05/2018
- Paul L.
Just received my new glasses. Mitch helped me by going out of his way, as the frames I wanted were discontinued. Luckily he was able to get his hands on a pair of the discontinued frames. This didn't stop him from also lining up alternatives for me to try. He also was able to get me the latest lens technology and they came out thinner then the previous year without the big bill. Also Dr. Jen heard that the contacts that worked with my astigmatism was out in daily contacts. She set me up, as they were new and she didn't have samples yet. They are definitely in the know with the latest and greatest in the field. Luckily they both worked out for me. Either way hacienda park had put me in the position to try it out and see if it's a fit for me.11/16/2018
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018