Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors.
My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.
The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses.
Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.SF A.
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.Blaine and Shelbie Jackson
If you think all optometrists are the same, you need to check out Hacienda Park Optometry. Dr. Joshi and his team are great. From the moment you walk into Hacienda Park, you get the sense that your health and well being are are a priority. Dr. Joshi is attentive and thorough. They have a great selection of frames and the staff is very helpful when it comes to selecting the right eyewear for you.Vikas C.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.Mark F.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.
All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.
The staff are are all very welcoming and professional and really try to serve their clients.
They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.
I highly recommend this business and would refer any family members or friends.R.E. C.
The best of the best....always greet you with a smile and throughly explain all of the steps they are taking to take care of you!!
Dr. Jen, Dr. Joshi, Mitch and Shawn are the fabulous four! They work as a team and you never feel handed over in a rush....actually not sure how they pull if off... :)
Thank you!Steve J.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!Avni S.
I met with Dr. Joshi and he was nothing but perfect. Amazing customer service and was extremely knowledgeable and caring about my eyes with my visit. I went through the process of getting my eyes checked out and even dilated to see what my prescription would be and to see if my eyes were healthy and in full working order.
During the last visit I even noticed how friendly and funny he was with myself and the family he was working with before me all the meanwhile being very professional. I met the other doctor as well and she gave me the same vibe I got from him. Solid peeps.
My main point: very cool and caring people who really know what they're doing.Blaine J.
Dr. Jen is the best! I live in the Sacramento area now but I'll make the commute to see her because there's no one else like her. She genuinely cares about her job and wants to make sure that everything is perfect for you before she finalized your prescriptions whether it be for glasses or contacts. Can't recommend her enough!Janney U.
I'm so glad I chose this office! Dr. Jen was so nice and explained everything in detail. Her staff was so helpful with picking out new frames and gave me their honest opinions. I'm making an appointment for my husband so he can be a patient here too! Highly recommend this place for eye care needs!!Joni S.
I had a great experience working with Dr. Joshi at Hacienda Park Optometry. I needed to get contacts for the first time and he was extremely patient with me during the whole process, provided so much helpful information on contacts and eye care in general, and met with me several times to ensure I had the right fit for my needs. It is also great to be greeted by Jerry for every appointment. He is very welcoming and friendly. I am so glad I found this place and intend to continue using it for all my eye care needs.Sarah T.
From the moment you walk into Hacienda Park Optometry you feel welcomed. Ruby is friendly and inviting. She helps with setting you up and getting things started.
When I met Dr. Jen I immediately felt that she had my best interests in mind and had such a wonderful demeanor. She listened to my concerns and answered all my questions. Her manner in measuring my eyes and walking me through the steps of getting contacts - since it was my first time ever for contacts - was educational and very complete. Also, she has a great sense of humor. I'm glad I was referred to Hacienda Park Optometry and Dr. Jen. I am telling my family and friends about them. My whole experience was exceptional!
Mark GarciaMark G.