Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
Moved away from the area, but still worth the drive to get my eyes checked and glasses from here.
Mitch was great and really helpful. I finally wanted to upgrade my Swissflex 2.5 eyeglass frames, now made or distributed by Italee. They aren't sold everywhere and because of their unique design, not every optometrist or eyeglass frame dealer has them. I had to do some research to find Hacienda Park Optometry was the closest to me, about an hour's drive. Mitch was extremely knowledgable about the options for the colors of the various parts of the frames, the lenses to get and helped me customize the frames and lenses to an awesome degree. He has a wealth of knowledge about the different possibilities and the different kinds of lenses. I know I'll be enjoying these glasses for a long time.
Everyone was really friendly. Great customer service! Dr. Jen is extremely knowledgeable and took the time to explain things.
This optometry is highly recommended. My husband and I have been going there for years. The staff and doctor Joan are so friendly and we are very happy with the service and medical advice they provide.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.
All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.
The staff are are all very welcoming and professional and really try to serve their clients.
They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.
I highly recommend this business and would refer any family members or friends.
Really enjoyed working with this team, Mitch has excellent customer service and Dr Jen did a very thorough exam and explained everything well.
Don...
I love this bunch! I've been going to Dr. Jen for a few years now and look forward to seeing her every time! She is, of course, a brilliant and capable doctor but her kind demeanor and sweet, friendly personality is what keeps me (and I'm sure all of her patients) coming back!
Mitch and Shawn are also just wonderful guys (Opticians)- so helpful and always make sure I have just what I want/need.
I highly recommend these wonderful folks and this business!
My eye doctor recommended Hacienda Park Optometry. I was nervous because I needed glasses that require prisms in them to stop me from having double vision. The only glasses I have been able to use are 3 years old. The last optometry place wasn't able to get the glasses correct for the past 2 years. First, I was very impressed with the safety precautions the office was using for COVID-19. Second, after spending about 10 minutes with Mitch I thought he was the optometrist. He was so well informed and was taking his time to educate me about the lens. I kept telling him about my last experience and how the glasses were done twice and still I wasn't able to read with them. He was very patient and explained in detail how he knew exactly why the others didn't work and reassured me the glasses he was going to provide would be great. One week later my glasses arrived, that's right one week. I met with Mitch and told him I would take them home and read and let him know. He was right, they are perfect!! I am so excited and grateful to have met Mitch and work with Hacienda Park Optometry. My mom and husband will be making appointments very soon. Thank you Mitch!!!
I can't say that I've ever had a better experience at the optometrist. The facility is clean, the instruments are clean and look new, and most importantly my optometris, Dr. Jen, really knows her stuff. She's great at explaining what she is doing and what she is seeing while she's working. Dr. Jen is friendly and professional. Stop reading my review and go there already.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with.
The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!
Dr. Jen and Mitch are awesome, they are thorough, very customer friendly! Wish I found them earlier but better late than never. Would highly recommend them!
The staff here is amazing! I had the pleasure to be a patient to both Dr. Jen and Dr. Joshi. They are so kind, warm, patient, thorough, knowledgeable, and answers any and all questions you have. Mitch is amazing and will do whatever it takes to get you your glasses and contacts. He wants to make sure you are happy and taken care of! The office is clean and they continue to surpass my expectations. This is my forever eye care unless I move, I highly recommend!
Customer service is impeccable!
Amazing office with the most friendly optometrists and staff! I had an amazing experience being that this is my first pair of glasses. All of my questions and problems with my vision were addressed and that shows this office's level of knowledge and experience. Can't wait to see you guys next year for my next checkup!
Great fast and friendly Service!
This is by far the best optometrist in Pleasanton. My family has been coming here for years and we have always received excellent customer service and a professional and knowledgeable staff. They have hundreds of selections in all of the latest styles and colors.
Have seen Dr Joshi for my annual exam since few years ago. He always does great job, everyone in the office is helpful and friendly too. Thank you!!!
Very friendly staff , appointment started on time and all my questions and concerns were handled right away, nice selection of glasses, definitely will keep coming back.
Dr. Joan and assistant Jerry are awesome! Professional and personable. I'd highly recommend them.
I've been a customer of this practice for years. Dr. Jen is fantastic, patient and provides me with comfort with my eye care. The selection of eye wear, attention to fitting and shipment of glasses suits my lifestyle. If you are looking for an full service optometry practice, visit with this group, you won't be disappointed.
