Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Paul L.
I followed Dr. Jen after meeting her in Sunnyvale. Pleasanton, you are lucky to have such a great optometrist.So glad I searched for her, she loves her job and helping others. She is also great at communicating what's going on and options she's thinking about. I've been searching for the right contacts, and it's been over 6 months. She's literally exhausted every possible option I could possibly think of for daily contacts with astigmatism. I've decided that monthly's are my best option. Dr. Jen has had the same experience with daily contacts, and at no point rushed me to the conclusion she made for herself.9/10/2017
- Graeme Wheeler
Thank you Graeme! We appreciate it!7/02/2018
- Blaine and Shelbie Jackson
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.7/02/2018
- Colin Azeltine
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!7/02/2018
- Lyn I.
Although sad that Jerry is retiring, I have always had amazing service and support from the actual exams to helping me effectively navigate my insurance. I have been with them for almost 20 years - a few years back I went to another Optometry group and was so disappointed with the treatment and outcome of my glasses.1/19/2018
- Leroy O
Got something in my eye, causing some irritation and inflammation, and Dr. Joshi checked it out. Within hours I was back to normal! Thanks!7/02/2018
- Danielle H.
I had such a great experience at Hacienda Park Optometry - their customer service is incredible!! They truly care about their customers and have such a focus on helping people and eye health. I went to Dr. Jen after being really frustrated with my former eye doctor and it was such a good change and easy transition! Definitely would recommend.1/07/2018
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- Mark F.
Dr. Joshi explained the process clearly; he's extremely affable and articulate. I learned a lot about my vision! Mitch helped me find exactly the type of frames I was looking for. I learned about upgrades for my lenses and am really excited to try them out. It is obvious from every aspect of the process, from check-in to the exam to selecting your frames, that Hacienda Park Optometry is a top-notch solution for vision correction. The other reviewers here are not exaggerating: while it might be possible to find a business that provides the same level of customer service, it would be impossible to find one that offers better.2/03/2018
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Kathleen w.
I have been going to Hacienda Park Optometry for many years now, and have seen all of the docs there. I have always had excellent service! They listen, they are thorough, always accommodating, and always feel their true concern for my eye health.I highly recommend Hacienda Park Optometry!1/05/2018