Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Natascha T.
This is my go-to place for new frames. Jerry, the kind man who works there, is THE BEST at fitting frames to anybody's face. He convinced me to move away from my boring frames to something much more stylish and flattering, just by showing me a ton of better frames. When I go there, I only have to sit down and Jerry will bring me a number of frames which I will all like very much as they all will fit the shape of my face, and I've never gone there and not found a pair of frames. Highly recommend! Thanks, Jerry!5/22/2017
- Danielle H.
I had such a great experience at Hacienda Park Optometry - their customer service is incredible!! They truly care about their customers and have such a focus on helping people and eye health. I went to Dr. Jen after being really frustrated with my former eye doctor and it was such a good change and easy transition! Definitely would recommend.1/07/2018
- R.E. C.
Our family has been going to Hacienda Park Optometry for a few years and during every visit have been provided with excellent care and service.All of our prescription needs were diagnosed very accurately and we've been very pleased with the products we've purchased.The staff are are all very welcoming and professional and really try to serve their clients.They have special ordered glasses for us when necessary and were always in communication with us about the status of orders.I highly recommend this business and would refer any family members or friends.3/22/2018
- Andreea Simion
10 out of 10 on all aspects7/02/2018
- Anh T.
I have been going to Hacienda Park Optometry for last couple years and very satisfied with the service provided here. Dr. Jen, and Dr. Joshi provide very thorough examinations, and are very patient. They are both very friendly, approachable, and knowledgeable. To help with the frame selection, Mitch is the best assistant I ever met. He is very patient, very knowledgeable on frame selection, and very professional. Mitch is also very friendly and very responsive. He went extra mile to do many searches online, and ordered for me the frame making sure I'm happy with. The service at Hacienda Park Optometry is the best. I am very happy and impressed with the professionalism, the courtesy, the service, and the best customer satisfaction provided by Hacienda Park Optometry. This place is highly recommended!2/28/2018
- Anna Startseva
Hacienda Park Optometry is amazing. They always have great frames, advice and superior customer service. One time, I left a book of stamps at the office after browsing glass frames. I completely forgot about the stamps. A day later, one of the associates called to say they got my stamps and they would have them ready for me during my upcoming visit. This level of attention?! AMAZING!7/02/2018
- Teri B.
I do not post reviews often but today my daughter and I had such wonderful service here that I want to share. They treated us with such great care and attention. They thoroughly explained everything to us, made us feel as if they had all of the time in the world for us and never once made us feel any pressure to purchase anything. Even when i asked if we needed something, they said no that can wait until next time. If you need an optometrist, Dr. Jen and her team are amazing!!!4/19/2018
- Leroy O
Got something in my eye, causing some irritation and inflammation, and Dr. Joshi checked it out. Within hours I was back to normal! Thanks!7/02/2018
- SF A.
It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Yelp reviews of the office and the doctors. My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses. Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.6/09/2016
- Kathleen w.
I have been going to Hacienda Park Optometry for many years now, and have seen all of the docs there. I have always had excellent service! They listen, they are thorough, always accommodating, and always feel their true concern for my eye health.I highly recommend Hacienda Park Optometry!1/05/2018
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Umair S.
I visited for my son's regular eye exam, and have now switched my son's eye doctor to Hacienda Park Optometry. My son and I had a fantastic experience, and Dr. Ketul was amazing. He instantly put my son at ease, was very knowledgeable, and had some good suggestions on how to get my son's near-sightedness under control.12/29/2017