Your Optometrist in Pleasanton, CA
Dr. Joan Jen and Dr. Ketul Joshi each spent time in several different practice settings, working predictable hours with large staffs, full patient loads, productivity guidelines, schedules and quotas. They longed to open a private practice emphasizing personal care and the ability to take all the time necessary to give the best possible care and advice.
We are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes.
Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion. To do this, we ask that you call ahead with any questions or concerns you have before your appointment.
Our doctors are very dedicated to their patients. They are able to offer full vision examinations to ensure that your eyes stay healthy. Our doctors can help you get the correct prescription so that you can see perfectly. They are also here for you any time you are having trouble with your eyes. They can diagnose and treat many common and uncommon eye conditions to ensure that you get the relief you deserve.
What Others Say About Us
- Christina J.
I'm so glad I found this place. It's always stressful when you move and have to change doctors, dentists, etc. I was sad to leave my last eye doctor since they were great but I didn't want to have to drive to San Leandro from the tri valley area. After researching eye doctors in the area I finally settled on giving this place a try and couldn't be happier. I love the ease of making appointments online, the responsiveness and knowledge of the staff, and the Saturday hours make it so convenient to pickup and stop by for small adjustments without having to take time off work. I love that they are up to date on current trends not just in eyeglass styles but also in technologies in the field. Not to mention everyone in the office is so friendly and not fake friendly but genuinely good people. I recommend this place to all my friends in the area and actually my sister came here to get her glasses and probably will get her exam here next time.7/12/2019
- Umair S.
I visited for my son's regular eye exam, and have now switched my son's eye doctor to Hacienda Park Optometry. My son and I had a fantastic experience, and Dr. Ketul was amazing. He instantly put my son at ease, was very knowledgeable, and had some good suggestions on how to get my son's near-sightedness under control.12/29/2017
- Steve J.
The best of the best....always greet you with a smile and throughly explain all of the steps they are taking to take care of you!!Dr. Jen, Dr. Joshi, Mitch and Shawn are the fabulous four! They work as a team and you never feel handed over in a rush....actually not sure how they pull if off... :)Thank you!4/21/2019
- Blaine and Shelbie Jackson
Not our first time here and we always love the professionalism of the doctors. They are always very thorough and don't leave us with a bunch of questions. When we do have them they have satisfactory answers. All of the staff is very helpful and they have quality frame choices too! Always happy when we come.7/02/2018
- Fred C.
Best optometry clinic in town. Patients get VIP treatment. Was not being rushed to choose eyeglasses and the place is not crowded like a market. Dr Jen , Mitch and Rubi are awesome. Everyone is so professional here. Definitely recommend this place to anyone looking for an eye exam or needing a pair of eyeglasses.5/09/2019
- NY Y.
Dr Jen gives a thorough eye exam, takes the time to answer questions, and provides the options based on your prescription needs. I emailed several times to ask questions after the eye exam and they answered my questions each time. None of the staff members are pushy. Instead, they let you take your time in checking out the frames and making a decision. Jerry fitted my glasses well. They provided me with a new set of nose pads for my old glasses. One word of advice is to contact your insurance company if you have multiple plans. There was a misunderstanding, but i was able to get it resolved after a few calls to VSP and I was able maximize my benefits with the least amount of out of pocket cost.9/07/2016
- Avni S.
I always enjoyed meeting with Dr Jen for my eye checkups in the past, and this time was no different! She is very charming and really cares about patient comfort! The staff is also very very courteous , polite and knowledgeable about insurances and how to get the best bang for your buck for contact lenses or glasses. I will keep coming back and will also recommend this place to everyone I know!11/04/2018
- ranjani v.
Dr.Jen was able to accommodate a special appointment request and come early to meet my daughter as we were leaving out of town. She was very sensitive to ensure that my daughter was comfortable. Previously we had spoken to dr. Poon and he too was very knowledgeable and practical. Appreciate the overall sensitivity of the practice and also knowledge.6/20/2019
- Colin Azeltine
I had a super great experience with Dr. Joshi yesterday. It was the first eye exam that I've had in over a decade, and the first time I've ever had my pupils dilated. Dr. Joshi explained everything that he was doing before he did it, was very aware of the fact that he was entering someone else's personal space & maintained very welcoming and gracious bedside manner. I would recommend Hacienda Park Optometry to any friend or stranger... in fact, my wife is headed in for an eye exam today!7/02/2018
- Jellie S.
Normally don't write reviews right after leaving the place, but my experience was so great that I couldn't help it! First, you're greeted by Jerry-- who is super knowledgeable and can answer pretty much any question you have. Dr. Jen is super nice and friendly. The eye exam itself was very thorough (and she said this is just the initial one) What I love most so far is that they don't pressure you to make decisions based on how much they can make off of you. They give you all your options, samples so you can make the right decision, and give you ample time to think things through. After my appointment, they took me through the next steps and highlighted all of decision points I would need to think about. They gave me flyers on the different rebates I could get so I could decide what option would be best for my lifestyle.I have VSP, so a good chunk is covered, but their prices are competitive and fair considering that you get much more than your money's worth!!8/18/2017
- Lyn I.
Although sad that Jerry is retiring, I have always had amazing service and support from the actual exams to helping me effectively navigate my insurance. I have been with them for almost 20 years - a few years back I went to another Optometry group and was so disappointed with the treatment and outcome of my glasses.1/19/2018